Opinion: How do you know you have the right builder to deliver your project?

Brett

It’s no secret that building in today’s economy is challenging. First, we had to navigate the pandemic, having to stay at home (and many of us wishing we had a far bigger home than what we have!) and adjust to new ways of living. This required the need for adjusting to working or studying from home. And more recently, we have seen rate rise after rate rise, increases in our gas and electricity bills, and a housing crisis that is challenged by building costs and trade demand. What does this all boil down to? A lot of uncertainty in the market, and a whole lot of wonder whether now is the right time to commence your project.

It’s easy to think you have two options to minimise the risk – either shelve the project or continue and engage a architectural home builder who offers you the lowest price for your budget. But are these really solutions? Each come with their own risks that you will need to consider when thinking about which avenue to take.

  1. Shelve the project – this option means that you pause or permanently delay your project. But, at this point you’ve likely already invested a fair bit of your time and a whole lot of your money, so it might be the less appealing option if you have your heart set on building or renovating your home. What you can do, is work with your new home builder to keep your budget in check. It may mean compromising on some products or fixtures, but it will allow you to keep within your finance parameters and continue on with your build.
  2. Choosing the cheapest builder – Choosing the cheapest builder might help your budget in the short term, but the risk here is that your builder might not be financially stable enough long term to complete the job, leaving you with an incomplete project and unfinished works. You will then have the task of terminating the contract which can be costly – it means having to re-tender the project to another builder who was possibly a bit higher in price to start with. Depending on how far into the project you are, this can add cost as a builder taking over may need to take into consideration warranty of works already completed. Not to mention the down time while all of this takes place!

So, now you know what not to do, how do you choose the right builder? At Ramsay Builders, we have some things you will want to consider when vetting your builder at the commencement of your project:

  1. How many projects do they currently have in construction? A pipeline of projects can assist in not only determining timelines for commencement of your project, but can be an indicator of consistency of workflow. This may help you determine if your builder is established in the market and stable.
  2. How are they mitigating and managing their costs? Strong builders are able to adapt to the changing needs of the construction industry and have processes in place to manage pricing fluctuations;
  3. What is included? This will help determine if you are comparing like for like, or apples with oranges. Have a look to see If there are any product substitutes that you aren’t aware of that are nominated in your specifications;
  4. What is excluded? Things that are excluded may come with an additional cost such as demolition or services to the property;  
  5. What experience does the builder have? A great builder has strong references and clients who are willing to share their experiences – so ask for references for both past and current builds.

At Ramsay Builders, our luxury home builders, may not be the cheapest, but we don’t pretend to be either. Our approach to building is to be transparent, and to have honest and open communication with our clients, building a relationship together over the course of the build and beyond. With over 20 years building experience, our business is set up for long term success because we have done the work required to put processes in place that enable us to adapt to the construction landscape and the needs of our clients. We are experienced, knowledgeable and stable. Our goal is to complete your project to a high standard and built with integrity, so when you are looking for a builder to complete your project or complete one that has already been started, give us a call.

– Brett Ramsay
Ramsay Builders Owner & Director

Looking for a Trusted Builder in Melbourne?

If you’re planning a custom home, luxury townhouse, or knockdown rebuild in Melbourne’s eastern suburbs, Ramsay Builders is here to help. With over 25 years of experience and a reputation for quality craftsmanship, our team works closely with you from concept to completion to bring your vision to life.

Get in touch today to discuss your project or learn more about how we can help you build with confidence.

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Reviews from Our Clients

Top-notch workmanship and attention to detail

We couldn’t be happier with the work from Ramsay Builders. Brett Ramsay and his team have been outstanding from start to finish. I’m a very careful person when it comes to building a home, so I even hired an independent building inspector to double-check everything. To my delight, the inspector himself said the workmanship was “top of the notch” — a rare compliment from someone who sees countless projects. The quality, attention to detail, and professionalism from Brett and his company have truly exceeded our expectations. Highly recommended!

Bao Anh Nguyen

Personal service tailored to your needs

Ramsay Builders provided personal service and was able to accommodate what we wanted in our home. The one on one contact with Brett made all the difference. Would highly recommend to anyone looking for a more personal engagement with their builder to cater for their individual needs.

Katrina Doyle

Guardian-angel support with premium craftsmanship

Thank the team for delivering us a beautiful family space. We could not be happier with the result and the process. Our dealings with Ramsay Builders were more than professional: they cared about our project and went beyond expectations. We found them to be a very thorough, considerate and respectful team of builders, who were happy to troubleshoot any issues as they arose. Our knockdown and rebuild project consisted of a modern contemporary house with lots of glass windows and doors and skylights built to a detailed architectural design and specification. We started our project in the midst of the pandemic and there was quite a bit of uncertainty around, and we were very concerned at first, but so lucky to have Brett and his team there, like a guardian angel, escorting us through a thunderstorm. The decision to choose Ramsay during the tender process was an easy one – based primarily on Brett’s communication, professional knowledge, state-of-the-art project management measures and most important of all, enthusiasm for the build. Though there were a handful of unexpected council planning challenges that arose during the build, none were too big for Brett to resolve and with minimal project impact too. The close relationships that he has built with his various tradespeople are quite evident and reflected in the high level of craftsmanship that were delivered in our finished product. For a person that has never built before, there can be lots of questions and “hearsay”, but Brett bridged this gap seamlessly and dispelled doubts by putting in the time to clearly explain and articulate how each aspect or process of the build worked. From the outset I was impressed with their organisation, reliability and ease to deal with. When some minor adjustments had to be made along the way, Brett and his team had good solutions and were responsive to requests. They were always focused on achieving a balance between quality outcome and affordability. The building was hence done with care and precision. We are over the moon with the result. Everyone who sees it is full of admiration. Importantly, they were also able to keep within our budget and time frame, ensured that we could move into our house on time, which we really appreciated, especially during such a challenging time. I know different people may have different building experiences, but with Ramsay Builders, you will only have one: assured. We would heartily recommend Brett and his team to anyone thinking about a build.

Carol YAN

Custom home delivered on time and budget

Loving our beautiful mid century style home. We’ve been in our Ramsay home for just over twelve months and we love it more every day. During the Covid lockdown we commenced the planning with Ramsay Builders over Zoom, on a complicated brief for our knock down rebuild. We wanted to design and build an elevated mid century style home, that blended into the green corridor of Boroondarra Council, for a busy family of four, who love cooking, entertaining and needed two home offices

Shirley Ferrier

Smooth process with solutions at every step

Working with Ramsey Builders was a really smooth process from design to handover. Nothing seemed to be too hard, if something went wrong or not working they would find a solution whereas with other builders I feel they wouldn’t go the extra mile. I would recommend Ramsey Builders

Ben Gibson

On-time build with high standards

We had a very positive building experience with Ramsay Builders. The build was on time, to a high standard and has resulted in our beautiful home. We loved working with Brett. He was extremely professional, a great communicator and a really nice guy. We would have no hesitation recommending Ramsay Builders to those contemplating this daunting journey.

Mark Connolly

Three builds and consistent quality results

Three times now I have built with Ramsay Builders, (initially in 2005 and more recently in 2018), and I could not be more impressed with the quality of the end product. From the initial design concepts right through to the final hand over, I would not hesitate to use them again! Simon Edwards, Glen Iris

Simon Edwards

Great outcome and we are using them again

Ramsay Builders did a great job on our Elsternwick project, and we were very happy with the process and the outcome. We are using them again for our next project.

Joe Stinear

Responsive communication with helpful app updates

I had a great experience with Ramsay Builders from beginning to end. They are responsive to my enquiries and their app provides instant updates for me.

Tiffany Ip

Quality, advice and fast responsiveness

Thanks so much to Brett and the team. We all love our new family home and we could not be happier with your quality, professional advice and responsiveness. Thanks again.

Jayne Kerford

Smooth build with quick, patient support

We had a great building experience with Ramsay Builders. The whole building process was very smooth and Brett was onsite almost every day. He responded very quickly and explained to us patiently when we asked questions. We had a third party inspector and they said the finishing quality was good. Ramsay Builders handled everything from start to finish for us especially when we had no experience in the building field. A lot of things were explained in detail when we were confused, and there were prompt responses to our questions. With our budget we expected a wide range of material to choose from but it was a bit limited. The initial floor plan design did not meet our requirement and I did the floor plan by myself. Overall, we are happy with Ramsay’s building quality and I have recommended to others.

Summer Chen

Exceptional attention to detail and fast responses

Ramsay Builders are extremely professional and their attention to detail and care about the quality of the materials and craftsmanship means that you have great confidence in the finished product. They work with you to build what you want in a house and listen to your queries and concerns and respond quickly. Our experience with them has been great and we would recommend them to family and friends.

Nicholette O’Keefe